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Account Director

Account Director
Application Deadline: 
Tuesday, July 31, 2018
Job Description: 

Are you driven to do work that makes the world a better place? Have you honed your communications expertise at an agency and are now ready to work with clients that feed your soul? Are you a natural born connecter – of both ideas and people? Are you the one your clients count on to keep complex projects organized and make sure every deadline is met? Do you frequently end your tweets with #ILoveLA?

Cause Communications, one of the first mission-driven strategic communications agencies and a pioneer in the field of cause communications, has an exciting opportunity for an experienced and dynamic communicator who wants to change the world for the better. We work nationally but are grounded in Los Angeles’s rich and diverse culture. We have a uniquely “LA” spirit of innovation that helps our clients transform fields like healthcare, education, the environment and domestic violence by providing strategy, insight, planning and implementation across media that build influence and amplify impact.

The Account Director is a key position at Cause Communications. A seasoned communications and marketing professional with exceptional client/account management and people skills, the Account Director is responsible for leading several of our client accounts, bringing a strategic mindset; top-notch ideas and skills in communications and public relations; and a positive, team-oriented attitude to the job. Like us, the ideal person for this position embodies our values: excellence, quality, substance, vision, energy, warmth and authenticity.





  • Manage and lead strategy development of a full range of marketing and communications projects and campaigns including public relations, branding, advertising, digital and social media, event planning, message development, collateral development and more
  • Oversee the execution of marketing and communications projects
  • Develop strategies and work plans
  • Provide creative solutions to client projects, grounded in knowledge and experience communicating to diverse populations



  • Lead account management of clients
  • Primary point of contact for client, ensuring client project goals are achieved and service and quality expectations are exceeded
  • Build and supervise teams of people necessary for client accounts and projects
  • Develop and manage project timelines and production schedules and ensure that projects are delivered on-time
  • Establish client budgets and monitor job cost accounting, based on supplied reports
    • Weekly monitoring of client accounts
    • Monthly projections and identifying priorities for the month
  • In partnership with the Operations team, responsible for managing the cost, schedule and performance for client engagements and ensuring the client experience is exceptional



  • Generate new business with current client accounts
  • Lead/assist in the preparation and implementation of new business proposals and pitches
  • Participate in networking opportunities including trainings and speaking engagements development of white papers, etc.



  • Participate in bi-weekly agency marketing meetings
  • Periodically contribute content for the agency’s blog or newsletter
  • Provide counsel for and help develop marketing strategy and tactics
  • Contribute to the agency’s social media presence while at conferences and events



  • Supervise account team members and contribute to their short and long-term professional development
  • Participate in agency meetings
  • Stay abreast of industry news and trends
  • Participate in staff recruitment and hiring/vetting processes; train new account staff



  • At least seven years of experience in marketing communications, public relations, advertising or related field
  • Three to five years of agency experience, supervising projects and teams
  • Degree in marketing, communications, public relations or related field preferred
  • Strong project management skills required



  • Record of achievement in marketing communications, media relations and creative services
  • Proven expertise in reaching the diverse communities of California
  • Expertise/industry knowledge in philanthropy, public policy and/or social entrepreneurship
  • Strong organizational, follow-through and time management skills
  • Strong project management skills
  • Demonstrated success with project planning, project management tools, budget development, resource planning and delivery
  • Ability to translate client requirements into strategic concepts
  • Impeccable speaking and written communication skills
  • Excellent interpersonal skills necessary to build and maintain client relations and direct project members
  • Proficient with MS Word, Excel and PPT. Must be able to work on a Mac platform



If our mission and values align with yours, if your skills and experience match what we’ve outlined above and if you’re serious about having a positive impact on the world by using “Communications for Good,” we’d love to hear from you.

Please send resumes, cover letters and writing samples per the following instructions to Jennifer Archie at [email protected].

  • Resume should include work experience, skills, education and salary history
  • Cover letter should include the following:
    Why do you want to work at Cause Communications?
    Why this position is attractive and would be satisfying?
    What do you bring to this position? How do your skills and experience match the job?
  • Your desired career path
    A brief professional writing sample (report, memo, correspondence) that illustrates your
    ability to describe an issue, articulate a plan and/or delineate next steps or recommendations. This document should be an example of your writing abilities, critical thinking, and mastery of form (i.e. layout, presentation, design, etc.)