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Account Director

Account Director
Job Description: 

The Account Director is a key position at Cause Communications. A seasoned communications and marketing professional with exceptional client/account management and people skills, the Account Director is responsible for leading several of our client accounts. The Account Director brings a strategic mindset; top-notch ideas and skills in communications and public relations; and a positive, team-oriented attitude to the job. Like us, the ideal person for this position embodies our values: excellence, quality, substance, vision, energy, warmth, and authenticity. The Account Director reports to the Vice President.

Job Responsibilities

Strategic Marketing and Communications

  • Manage and lead strategy development of a full range of marketing and communications projects and campaigns, including public relations, branding, advertising, digital and social media, event planning, message development, collateral development, and more
  • Oversee the execution of marketing and communications projects
  • Develop strategies and work plans
  • Provide creative solutions to client projects, grounded in knowledge and experience communicating to diverse populations

Account Management

  • Lead account management of clients
  • Primary point of contact for client, ensuring client project goals are achieved and the client’s service and quality expectations are exceeded
  • Build and supervise teams of people necessary for client accounts and projects
  • With support from the Project Manager, develop and manage project timelines and production schedules and ensure that projects are delivered on-time
  • With support from the Project Manager, establish client budgets and monitor job cost accounting, based on supplied reports
    • Weekly monitoring of client accounts
    • Monthly projections and identifying priorities for the month
  • In partnership with the Operations team, is responsible for managing the cost, schedule and performance for client engagements and ensure the client experience is exceptional

New Business Development

  • Generate new business with current client accounts
  • Lead or contribute to the preparation and implementation of new business proposals and pitches
  • Participate in networking opportunities including trainings and speaking engagements, development of white papers, etc.

Marketing and Promotion of Cause Communications

  • Provide leadership and oversight for the organization’s marketing strategy and tactics; contribute to the development of marketing strategy/plans
  • Participate in bi-weekly marketing meetings
  • Periodically contribute content for the organization’s blog or newsletter
  • Contribute to the organization’s social media presence while at conferences and events

Professional Development and Administration

  • Supervise account team members and contribute to their short and long-term professional development
  • Stay abreast of industry news and trends
  • Participate in staff recruitment and hiring/vetting processes; train new account staff

Minimum Requirements

Education and Experience

  • At least seven years of experience in marketing communications, public relations, advertising, or related field
  • Three to five years of agency experience, supervising projects and teams
  • Degree in marketing, communications, public relations or related field preferred
  • Strong project management skills required

Skills and Abilities

  • Record of achievement in marketing communications, media relations, and creative services
  • Expertise/industry knowledge in philanthropy, public policy, and/or social entrepreneurship preferred
  • Strong organizational, follow-through, and time management skills
  • Strong analytical skills along with the ability to think strategically and creatively
  • Demonstrated success with project planning, project management tools, budget development, resource planning and delivery
  • Ability to translate client requirements into strategic concepts
  • Impeccable speaking and written communication skills
  • Strong EQ; excellent interpersonal skills necessary to build and maintain client relations and direct project members


If our mission and values align with yours, if your skills and experience match what we’ve outlined above and if you’re serious about having a positive impact on the world by using “Communications for Good,” we’d love to hear from you.

Please send resumes, cover letters and writing samples per the following instructions to Lori Mizuno at [email protected]

  • Resume should include work experience, skills, education and salary history

Cover letter should include the following:

  • Why do you want to work at Cause Communications?
  • Why this position is attractive and would be satisfying?
  • What do you bring to this position? How do your skills and experience match the job?
  • Your desired career path

A brief professional writing sample (report, memo, correspondence) that illustrates your ability to describe an issue, articulate a plan and/or delineate next steps or recommendations. This document should be an example of your writing abilities, critical thinking, and mastery of form (i.e. layout, presentation, design, etc.)