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Director, Homeless Services

Director, Homeless Services
Job Description: 

Director, Homeless Services

Job Category: Independence at Home

Requisition Number: DIREC03439


Director, Homeless Services

  • Long Beach, CA
  • Occasional Travel- within LA County area
  • Biliingual Spanish/English

About SCAN

As one of the nation’s largest not-for-profit Medicare Advantage plans, serving more than 200,000 members in California, SCAN Health Plan has been a mission-driven organization dedicated to keeping seniors healthy and independent for over 40 years. SCAN employees are passionate about what they do, and understand that success is based on achieving the mission. Employees are afforded with the training and tools necessary to do their jobs and are rewarded for their efforts and recognized as experts in their fields. To learn more, visit or follow us on social media: LinkedInFacebookand Twitter.

The Job

Reporting to the Vice President, Independence at Home (IAH) this position will play a central role in developing, overseeing and securing funding for IAH’s Homelessness initiatives. This includes program design and development, evaluation and application for funding opportunities, and creation of workflows and protocols that directly impact organizational vision and goals. Monitor, track, manage, and report budget, programs outcomes and compliance concerns. Ensure all work focuses on strategic fulfillment of the homelessness services strategies and lead plans to support the health and independence of seniors living in our service areas.

You Will

Serve as a strong leader, networker, skilled influencer, dynamic communicator and an engaging presenter to both internal and external audiences, partners, etc.

Create, lead, execute strategies and development and implementation of Homelessness Services including program development goals and budgets.

Oversee and provide guidance to team members for all functions including program development, grants and funding process and managing all service delivery.

Operationalize and expand new services and goals by overseeing project development. Develop, implement, and maintain department policies and procedures to ensure ongoing compliance.

Coordinate strategies and work cross functionally across the organization for optimum impact and scale.

Identify, develop and maintain strategic partnerships with community based organizations, stakeholders, elected officials, influencers and collaborate with community coalitions.

Proactively identify and address key issues with community and not-for-profit stakeholders.

Direct the development of homeless services outreach including communication materials, programs and communication messages, such as reports, presentations and web copy, ensuring brand and reputation are enhanced in the community and the business development opportunities are promoted and measured.

Collect solid and accurate metrics and evaluation criteria to track and measure input, outputs, and outcomes of all programs.

Represent the company at external conferences, workshops and meetings.

Facilitate multi-disciplinary project teams with defined goals & priorities.

Effectively manage staff by communicating job expectations; planning, monitoring, and appraising job results; coaching and counseling employees; initiating, coordinating, and enforcing systems, policies, and procedures.

Actively participate in all aspects of recruitment including but not limited to selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.

Contribute to team effort by accomplishing related results as needed.

Actively supports the achievement of SCAN’s Vision and Goals.

Other duties as assigned.

Your Qualifications

  • Master’s Degree in Gerontology, Healthcare Administration, Public Health, Social Work, or related field preferred, or equivalent experience required.
  • Bilingual Spanish/English strongly preferred.
  • Project Management Certificate is preferred.
  • 7+ years of progressive leadership/management responsibility and experience working with homeless older adults in the healthcare industry and/or not for profit community environment.
  • 3+ years of experience managing resources of a business unit or organization, including financial budgets and/or grants.
  • 3+ years of experience developing and maintaining business planning strategies. Strong knowledge of the Aging and Homelessness Services Network with established relationships.
  • 3+ years of experience with successful grant writing and grants management.
  • Strong leadership and supervisory skills requires.
  • Strong analytical, problem solving and decision making skills required.
  • Participatory style, high energy, and a bias for action, with excellent judgment.
  • Excellent oral, written, presentation, interpersonal and diplomacy skills.

What's in it for you?

  • A competitive compensation and benefits program 
  • An annual employee bonus program
  • Robust Wellness Program
  • Generous paid-time-off (PTO)
  • Ten paid holidays per year
  • Excellent 403(b) Retirement Saving Plan with employer match
  • Business Casual attire
  • Robust employee recognition program
  • Tuition reimbursement
  • A work-life balance and much more!

We're always looking for talented people to join our team!  Qualified applicants are encouraged to apply now!

SCAN is an equal opportunity employer and it is our policy to abide by all federal, state and local laws prohibiting employment discrimination.  All qualified applicants will receive consideration for employment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Job Type: 
Los Angeles County